Returns & Repairs
RETURNING STORMFORCE UNITS FOR REPAIR
3 YEAR COLLECT, REPAIR AND RETURN WARRANTY
SYSTEM REPAIR GUIDE
If for any reason you are experiencing a problem with your system, please contact us on 01925 287 008 to speak to one of our expert advisers.
Our repair process works like this: we will log the fault with our support team, who will run through diagnostics – hopefully, this does the trick and you’re back up and running!
*Your warranty only covers hardware issues, not software
**If you are outside of your warranty period, we will provide a quote via email for repair. If you wish to process, payment can be made via a quick call. If you choose not to process – no problem, we’ll return your PC free of charge.
RETURNING STORMFORCE UNITS FOR A REFUND
*Unit must be returned within 28 days of purchase.
If you would like to return your unit and have purchased directly through Stormforce please contact us and we will collect the unit and give you a refund within 14 days.
If you purchased your system through one of our resellers you will need to contact them directly.